How This Briefing Works
This report opens with key findings, then maps the gaps between what SendGrid discloses and what BLACKOUT observed at runtime. From there: what it means for your organization, what to do about it, and the detection data and evidence underneath.
Key Findings
Pre-Consent Activity
SendGrid was observed loading and executing before user consent was obtained on 100% of sites where it was detected.
Claims vs. Observed Behavior
email_tracking
“Pending claims extraction”
Runtime shows email tracking with cross-domain sync before consent
What This Means For You
What To Do About It
Role-specific actions based on observed behavior
If You Use SendGrid
- →Verify email tracking and cross-domain sync timing against consent framework
- →Map domain topology - which domains receive email engagement data
- →Audit behavioral tracking integration with email delivery
If You're Evaluating SendGrid
- →Require consent-first tracking with cross-domain sync disabled pre-consent
- →Demand technical documentation of email-web sync methodology
- →Negotiate data isolation ensuring email engagement remains internal
Negotiation Leverage
- →C06+C08+C09: Demand DPA amendment requiring consent before email tracking and cross-domain sync
- →Request list of ALL domains participating in email engagement synchronization
- →Require audit rights covering cross-domain data flow and email tracking
- →Negotiate data retention limits for email engagement data
Runtime Detections
BLACKOUT observed this vendor's JavaScript executing in a live browser and classified each hostile behavior using our BTI-C (Behavioral Threat Intelligence — Capability) taxonomy. These are not theoretical risks — each code below was triggered by something we watched this vendor's code actually do.
Keystroke/mouse tracking
Identity stitching
Ignoring CMP signals
IOC Manifest
Indicators of compromise across 4 categories. Use for detection rules, CSP policies, or Pi-hole blocklists.
Ecosystem & Supply Chain
Evidence Artifacts
Artifacts collected during analysis, available with evidence-tier access.
Complete network capture with all requests and responses
68 detection signatures across scripts, domains, cookies, and network endpoints